Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
CVSS score
5.3
EPSS probability
%0.3
Risk score
0.0
Published
2 d ago
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Impact on My Inventory
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Vulnerability description
CVE AI research
DayBreach AI Explanation
Verified against sourcesSources read
2
Source agreement
0/2
Evidence confidence
%44
Short explanation
Faveo Helpdesk through version 2.0.3 contains a broken access control vulnerability in the /ticket/tooltip endpoint that allows authenticated agents to read tickets in other departments.
This vulnerability enables authenticated users to enumerate sequential ticket IDs and read ticket conversations, exposing customer personal data and internal agent notes.
What should be done?
- Follow vendor advisories as the patch status is currently unknown
- Review access authorization controls
- Monitor suspicious ticket retrieval requests
2 alanda kaynak uyuşmazlığı var. DayBreach bu değerleri saklamadı; kaynak karşılaştırması aşağıda gösteriliyor.
Chain of evidence and sources
Faveo Helpdesk 2.0.3 ve önceki sürümler, getTooltip işleyicisi aracılığıyla yetkisiz bilet okumaya izin veren yetki kontrolü eksikliğine sahiptir.
Saldırganlar GET /ticket/tooltip isteği üzerinde sıralı ticketid değerlerini numaralandırarak müşteri kişisel verilerini ve dahili notları okuyabilir.
CVSS tabanlı metrikler S0 ve S1 kayıtlarında 5.3 iken NVD kayıtlarında 4.3 olarak bildirilmiştir.
Show the technical text from the sources
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
CVSS vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
CWE: CWE-639
Explanation produced with the local gemini-flash-lite-latest model. Numerical metrics and the KEV, patch and exploit statuses are not determined by AI.
IMPACT: Affected Products and Software
Affected Products
The following products are affected by CVE-2026-111676 vulnerability. Where our threat engine knows the exact affected versions, they are listed below.
| ID | VENDOR | PRODUCT | ACTION |
|---|---|---|---|
| 1 | faveosuite | faveo-helpdesk | View |
RED HAT CSAF/VEX: Product Impact Check
SCORING: CVSS from Multiple Sources
CVSS Scores
The Common Vulnerability Scoring System is a standardised framework for assessing the severity of vulnerabilities in software and systems. We collect and display CVSS scores from several sources for each CVE.
| SCORE | VERSION | SEVERITY | VECTOR | SOURCE |
|---|---|---|---|---|
| 5.3 | CVSS V40 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X | NVD |
| 5.3 | CVSS V4_0 | MEDIUM | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N | CVE CNA |
| 4.3 | CVSS V31 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N | NVD |
| 4.3 | CVSS V3_1 | MEDIUM | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N | CVE CNA |
Patch and Remediation Guide
Solution & Remediation Advisory
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Public exploit and active exploitation status
Verified exploit intelligence
No verified public PoC, exploit repository or Metasploit module has been found for this CVE yet.
Weakness Classification and Attack Patterns (CWE & CAPEC)
CWE - Common Weakness Enumeration
While CVE identifies specific instances of vulnerabilities, CWE categorises the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-111676 is associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-111676 weaknesses.
Attack Vector and Accessibility
Official Sources and Advisories
CVSS Vector Radar Chart
5.3 / 10Vulnerability Scoring Details
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:NYama durumu bilinmiyor
Weakness Type (CWE & CAPEC)
Get this vulnerability through the API
Affected products, version ranges, exploitation status and patch information in a single request, with a free key.
curl -H "x-api-key: $DAYBREACH_API_KEY" \ "https://api.daybreach.dev/api/v1/intel/cves/CVE-2026-111676"