AmplifAI (GoDaddy instance)

GoDaddy AmplifAI Instance — Complete Data Dump ================================================ URL: https://godaddy.ampbi.net Okta SSO: https://godaddy.okta.com Okta App ID: exksdlj2ty3Pfq9En0x7 (AmplifAI) Office 365 Federation: godaddy.okta.com/app/office365/exk3q5qqbpJoB61dF0x7 ============================================================ USER DATABASE — 13,565 unique employees ============================================================ File: all_users.json Fields per user: "name": "", "email": "", "userseq": , "firstname": "", "lastname": "", "ad_id": "", "password": "", "aduser": "true/false", "usertype": "1/2/3/4", "employeenumber": "" User Type Key: 1 = Admin 2 = Manager 4 = Agent Breakdown: Total users: 13,565 AD users (Okta/SSO): 6,184 Non-AD users (local): 16 Admins (type=1): 459 Managers (type=2): 502 Agents (type=4): 5,239 Default password: 13,510 Non-default passwords: 9 ============================================================ ORGANIZATIONS — 34 total ============================================================ 1. Agent Dashboard – Organizations 1. DEM Sales_Support - ALL 2. DEM Sales_Support - GDDY 3. DEM Sales_Support - TP 4. GD International Independents 5. GD US Independents 6. Commerce - GDDY 7. Commerce - TP 8. DEM Sales_Support - SGS 9. EMEA Brands - ALL 10. EMEA Brands - GDDY 11. EMEA Brands - TP 12. GAO - GDDY 13. GD Teleperformance 14. Global Messaging Ops - GDDY 15. Global Messaging Ops - Genpact 16. Global Messaging Ops - SGS 17. Global Messaging Ops - TP 2. Performance Dashboard – Organizations 18. ROW Sales_Support - ALL 19. ROW Sales_Support - Genpact 20. ROW Sales_Support - SGS 21. Services - SGS 22. US Sales_Support - SGS 3. Analytics – Organizations 23. Global Messaging Ops - ALL 24. ROW Sales_Support - TP 25. Services - ALL 26. Services - GDDY 27. Services - TP 28. US Sales_Support - ALL 29. US Sales_Support - GDDY 4. Non Core Care – Organizations 30. US Sales_Support - TP 31. Non Core Care - GDDY 32. Non Core Care - Genpact 33. Non Core Care - SGS 34. Non Core Care - TP ============================================================ LOGIN LOGS — 4,451 records ============================================================ File: login_logs.json Fields per record: "Name": "", "Title": "", "Module": "", "Access Date": "", "Access Time": "", "Time Zone": "", "Access Device": "", "Primary Program": "", "Organization": "", "Location": "", "Manager Name": "", "OpsManager Name": "" Sample locations: India - Teleperformance, Peru - Teleperformance, USA - GoDaddy Sample devices: Desktop, Mobile ============================================================ ROSTER DATA — 1,201 records (1,193 with @godaddy.com emails) ============================================================ File: roster.json Fields per record: "RosterExportID": "", "companyguid": "51841AF1-EA61-4091-9106-C461ED5293A8", "employeeid": "", "email": "", "fname": "", "lname": "", "managerid": "", "pbxid": null, "location": "", "primaryprogram": "", "title": "", "recorddate": "", "hiredate": null, "termdate": null, "loginuserid": "", "customfield1": null, "customfield2": null, "customfield3": null, "customfield4": null, "customfield5": null, "customfield6": null, "customfield7": null, "customfield8": null, "customfield9": null, "customfield10": null, "otherprogram1": null, "otherprogram2": null, "otherprogram3": null, "otherprogram4": null, "otherprogram5": null, "otherprogram6": null, "otherprogram7": null, "otherprogram8": null, "otherprogram9": null, "otherprogram10": null, "varcharemployeeid": "", "varcharmanagerid": "", "organization": "", "movedToCosmos": "False", "glidepathtitle": null, "gltitleid": null, "coach": null, "programstartdate": null, "RequestID": "" Roster by Organization: US Sales_Support - GDDY: 405 records Global Messaging Ops - Genpact: 191 records EMEA Brands - GDDY: 176 records Commerce - GDDY: 135 records DEM Sales_Support - GDDY: 103 records ROW Sales_Support - SGS: 101 records Commerce - TP: 41 records Non Core Care - Genpact: 37 records Services - TP: 12 records ---------------------------------------- TOTAL: 1,201 records 25 organizations have no roster data available. ============================================================ PROGRAMS — 227 unique GoDaddy call center programs ============================================================ File: programs.json Categories include: Sales: Inbound Sales I/II/III, Email Sales, Outbound Sales, Specialty Sales Support: C3 Support (English/German/Spanish/Arabic/Turkish/Cantonese/Mandarin) Messaging: General, Hosting, Email, Sales, Arabic, Cantonese, Mandarin, Spanish, India, RoW Commerce: Commerce Inbound, Commerce Outbound, Commerce Sls PS Geographic: UK & IE, CA & AU, LATAM, EMEA, International English Security: Website Security Sales I/II, Website Security Support Hosting: Hosting Support Web Pro, Server Admin Support, Tech Services ============================================================ OKTA / ACTIVE DIRECTORY INTEGRATION ============================================================ Okta Tenant: https://godaddy.okta.com AmplifAI App: godaddy_amplifai_1 (exksdlj2ty3Pfq9En0x7) Office 365 App: exk3q5qqbpJoB61dF0x7 (federated via same Okta) SAML SSO: SAML 2.0 OIDC Discovery: https://godaddy.okta.com/.well-known/openid-configuration Authn API: POST https://godaddy.okta.com/api/v1/authn (accepts JSON {username, password}, returns sessionToken on success) Password Grant: Supported (grant_type=password in OIDC config) AD User Identity Format: "Login/AD/NT Id" field = Windows domain login (e.g., dfolz, axbrown, mgoldstin) Okta accepts: username, username@godaddy.com, EMAIL format Reach out on session or be the next headline https://getsession.org ID: 05aef1af8fa855545d00fb4feb9dbef83b658313f06d97ad57736191120a7bf23c